Our Commitment
Warranty & Product Care
Preserving the beauty and brilliance of your fine jewellery for a lifetime.
Lifetime Complimentary Cleaning & Inspection on All Purchases
Craftsmanship Warranty
Every Chloe’s Jewellers creation is backed by our comprehensive warranty protecting against manufacturing defects and material flaws.
Lifetime Cleaning & Check
Enjoy complimentary professional ultrasonic cleaning, steam polishing, and prong inspections at our Hatton Garden showroom for life.
Complimentary Resizing
We offer a one-time complimentary ring resizing service within 60 days of purchase to ensure your ring fits comfortably.
Home Cleaning Routine
Soak in warm water with mild, ammonia-free soap for 15 minutes. Gently brush around diamond prongs with a soft-bristled brush, rinse, and dry with a lint-free cloth.
Preservation Tips
- Store pieces individually in soft pouches to avoid scratches.
- Apply cosmetics, perfume, and lotions before putting on jewellery.
- Have gemstone settings checked annually by a professional.
What to Avoid
- Remove jewellery before sports, swimming (chlorine), or heavy gardening.
- Avoid exposure to harsh household chemicals and bleach.
Need Professional Care?
Visit our Hatton Garden workshop or speak with our master jewellers for care, resizing, or cleaning advice.