Warranty & Product Care

Jewellery Warranty & Lifetime Cleaning Guarantee

At Chloe’s Jewellers, we offer a lifetime cleaning and inspection guarantee for all jewellery purchased from our store. Bring your items to us any time for a professional clean and routine inspection to ensure your precious pieces remain beautiful and secure for years to come.

How to Care for Your Jewellery

A clean diamond not only sparkles more but also appears larger. Regular cleaning is essential to keep your jewellery looking its best. Oils, soaps, and cosmetics can dull the brilliance of diamonds and gemstones.

• Clean your diamonds every 1–2 months.
• Polish gold and platinum jewellery every 1–2 years.
• Store pieces separately to avoid scratching.
• Put jewellery on last, after perfumes, creams, or hairspray.

DIY Jewellery Cleaning at Home

If you can’t make it to our store, here are simple ways to clean your jewellery safely at home:

• Use a liquid jewellery cleaner (available online or at retailers like Argos or Amazon).
• Alternatively, create a solution of warm water and mild dish soap (like Fairy liquid). Soak your ring for 20 minutes, then gently scrub with a soft toothbrush and rinse thoroughly.

Jewellery Maintenance Tips

• Avoid wearing your jewellery during heavy work, sports, or while cleaning.
• Keep away from harsh chemicals (bleach, ammonia) and beauty products.
• Inspect and clean your jewellery yearly at Chloe’s Jewellers to maintain structural integrity and shine.
• Diamonds may be tough, but they can still chip or scratch other stones.

Ring Resizing Service

We understand ring sizing may not always be perfect. That’s why we offer a complimentary one-time resizing service after your purchase. Whether it’s a surprise gift or you measured incorrectly, we’ll ensure the perfect fit.